Avast is one of the most popular choices among free antivirus tools because it’s good and easy to use. It also doesn’t consume a lot of resources. However, it has some bugs that need to be taken care of as soon as possible. Some of them include this bug when Avast or some of its most important shields simply shut down on their own.Read: Why does my avast keep shutting down
Solution 1: Update Avast to the latest version
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It is true that most errors can be fixed simply by updating and this is not just a basic troubleshooting step before you try to do anything. Avast developers noticed a bug where the shields turned off on their own, and they’ve managed to fix it in the latest version. That’s why you should update and check if the error still appears. Updating Avast is easy and simply follows the steps outlined below.
Open the Avast user interface by clicking its icon in the system tray or by locating it in your Start menu.
Navigate to the Updates tab and you will notice that there are two buttons with the text Update on them.. One of these buttons is related to updating virus definition database and the other is related to updating. main program update.
Most users reported that updating the program solved the problem but it is best to update both the database and the program by clicking both of these update buttons, be patient while Avast checks for updates and follows the on-screen instructions in order to navigate through the installation process.
Check if the shields still turn off by themselves.
Solution 2: Tweak the aswbIDSAgent service on your computer
If a service has undergone some changes or errors, it will reflect on the engine itself and it will not be able to function properly. That’s why the second method deals with the issue of not being able to keep the shield on by changing some settings related to a service named aswbIDSAgent.
Open the Run dialog box by clicking the Windows Key + R key combination. Type “services.msc” without quotes in the Run dialog and click OK to open the service related settings.
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Locate the aswbIDSAgent Service, right click on it and select Properties from the context menu that will appear.
If the service is stopped (you can check it right next to the Service Status section), you should stop it. If it is already running, click the Stop button and wait for the service to stop before proceeding to the next step.
Make sure that the option in the Startup Type section in the Properties of the aswbIDSAgent Service is set to Automatic before you click the Start button to start the service again. Check if the problem is resolved.
You may receive the following error message when you click Start: “Windows could not start the aswbIDSAgent Service on the Local Computer. Error 1079: The account specified for this service is different from the account specified for other services running in the same process. “If this happens, follow the instructions below to fix it.
Follow steps 1-3 from the instructions above to open the properties of the aswbIDSAgent Service. Navigate to the Login tab and click the Browse… button.
In the “Enter object name to select” box, enter your computer username, click Check Names and wait for the name to be validated.
Click OK when you’re done, and enter the administrator password in the Password box when you’re prompted to do so.
Solution 3: Do a repair and then do a clean install
Read more: why does my cat sit on me | Top Q&A Repair tool from Control Panel should be an obvious step if the above solutions don’t work. Users reported that it was able to solve their problems but in certain cases when updating failed to cut it. Follow the steps below!
Click on the Start menu and open the Control Panel by searching for it just by typing with the Start menu window showing. Alternatively, you can click the gear-shaped icon in the lower left part of the Start menu to open the Settings app if you’re using Windows 10.
In the Control Panel, select the “View as: Category” option in the top right corner of the Control Panel window and click the Uninstall a program button in the Programs section.
If you are using the Settings app, clicking Applications will immediately open a list of all the installed apps and tools on your PC, so wait a while for it to load.
Locate Avast in Control Panel or Settings and click Change. Follow any instructions that may appear afterward for a complete repair.
After the process is finished, check to see if the same problem with the Avast shield still appears.
If the program itself fails due to conflicting programs and the like, you may have to do a clean reinstall of your Avast setup from the start. The process is pretty easy to do and it’s a solution you shouldn’t skip, especially if you’ve been using a different anti-virus engine before Avast.
Download the latest version of the Avast installation by navigating to this link and clicking the Download Free Antivirus button in the middle of the web page.
Also, you will need to download the Avast Uninstall Utility from this link to save it to your computer.
Disconnect from the Internet after you have downloaded these files and booted into Safe Mode.
Run the Avast Uninstall Utility and browse for the folder where you installed Avast. If you installed it in the default directory, you can leave it. Be careful to select the correct folder as the contents of any folder you choose will be deleted. Navigate through File Explorer until you find the right folder.
Click the remove option and restart your computer by booting into a normal boot. Check if the problem is gone.
Solution 4: Perform a virus scan
There may be certain circumstances where a Rootkit or virus has established itself on your computer and is now taking control of Avast Antivirus. Therefore, we recommend using Malwarebytes to scan and fix your computer. Read more: Why did barney harris leave the wheel of time
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