Why won t my alexa play music

Video Why won my alexa play musicAmazon.com Mirror tools include the digital assistant Alexa to perform tasks on your voice commands. In addition to the important things that Alexa does, it can also play music from many music streaming solution like Amazon.com Music, Spotify, Apple Music, and many more. However, the problem starts when you ask Alexa to play a tune and it stays peaceful. This guide will help you troubleshoot Alexa that won’t play music from Amazon Music.

Top fixes for Alexa not playing music from Amazon Music (Prime and Unlimited)

Restart your Echo device and smartphone/tablet

Check your Wi-Fi network and router

confirm your registration

Check that you are using the correct account

Check how many devices are currently streaming

Set Amazon Music as Default Music Provider on Alexa App

Is the song available?

Check if the problem is related to a specific music service

Turn off the profanity filter

Update your country settings on Amazon

Move Amazon Music to your new Country/Location

Check your echo settings

Unsubscribe Echo and subscribe again

Play on any other Alexa device

Place your Echo device in a higher position

Check the network firewall

Reset your echo

Fix 1: Restart your Echo device and smartphone/tablet

Before trying anything, restart your Echo and the smartphone or tablet if it’s connected to it.

Arrive reset Echo device power cycleunplug the power cable, wait a minute, then plug it back in.

Restart battery-powered devices by removing and re-inserting the battery if the battery is removable.

For iPhone, iPad, and any Android device, turn it off, wait a minute, and then turn it back on.

Fix 2: Check your Wi-Fi network and router

Too many devices If multiple devices are connected to your network, it can cause network congestion and Alexa may not respond to your voice commands. In this case, turn off or disconnect unused devices. Weak or slow Wi-Fi signal Alexa-enabled Echo devices work with a stable internet connection. If the signal is weak or the speed is not optimal, it may become unresponsive and not play music when requested. Wi-Fi you are connected to. If the bars are full, the signal is strong. Test the internet by downloading something and monitor the download speed. If the speed is slow, disconnect some devices from Wi-Fi. is that it is not connected to Wi-Fi because Limit Wi-Fi connection achieve. The router doesn’t notify you when that happens, so check yourself and disconnect unused devices. it on.

Fix 3: Confirm your subscription

You need to have a active registration to Amazon Prime or Amazon Music Unlimited so you can stream music on your Alexa device. Amazon Prime subscribers get free access to Amazon Music Prime. Follow these steps to see if your subscription has expired.

Go to the Amazon website and sign in to your account.

If on desktop, hover your pointer over your name at the top next to your country’s flag to see the menu. Tap your name if using a mobile device.

Click ‘Memberships & Subscriptions’ on the desktop. Tap ‘Your Membership and Subscription’ on mobile.

Check your subscription.

Fix 4: Check that you are using the correct account

This is for people who have multiple accounts set on the Alexa app. For Alexa to play a song you requested, you’ll need to sign in with your profile with an Amazon Prime or Amazon Music Unlimited subscription. Check your account is currently using an Echo device and make sure it’s an account with Amazon Prime Subscription or Amazon Music Unlimited. If you want to convert users, ask ‘Alexa Switch User’ and change it to the correct configuration.

Fix 5: Check the number of devices streaming

Read more: why is it difficult to get a girlfriend | The top Echo Q & AAmazon devices have a certain limitation when it comes to streaming music across devices at the same time. Check out how many Alexa devices stream music right now.

Amazon Family Plan members can stream music on 6 devices at the same time.

Amazon Individual Plan members can stream music on any device they want, but that has to be one device at a time.

Amazon Single Device Plan members can only stream music on the device they used to subscribe to.

Fix 6: Set Amazon Music as Default Music Provider on Alexa App

If Alexa isn’t playing music from Amazon Music, it’s probably because Amazon Music isn’t its default music app. If you have multiple music services and you want to use one for music that isn’t your default, you’ll need to mention the service name when asking Alexa to play music. If you use Amazon Music often, just make it the default.

Open the Alexa app and tap ‘Add’ which has three stacked lines.

Click on ‘Settings’.

Scroll down and select ‘Music & Podcasts’.

Now tap on ‘Default Service’.

Click ‘Change’ Next to the existing default music service and select Amazon Music.

This works if you have an Amazon Prime or Amazon Music Unlimited Subscription.

Fix 7: Is the song available?

If Alexa doesn’t play a song you’re talking to her about, there may be a song availability issue. This is more likely to happen if you’re using your Amazon Prime account. Number of songs available for Amazon Prime Music very limited when compared to Amazon Music UnlimitedFor music lovers who want access to all the songs of their favorite artists, Amazon Music Unlimited is recommended. Ask Alexa to play any music and if it starts playing the song availability is why Alexa is not playing the music.

Fix 8: Check if the problem is related to a specific music service

Your music service may be crashing or crashing. In the case of server issues from the music service’s side, there’s not much we can do, but if the error is related to your app, disable and reconnect the Alexa Skill for that music service.

Tap ‘More’ with three horizontal lines, then tap ‘Skills & Games’.

Select ‘Your Skills’ then tap the music service that’s having trouble.

Tap ‘Skill off’ and confirm.

Now we will add that music service again.

Go to ‘Skills & Games’.

Tap the search icon at the top right and write the name of the music service and select it.

Tap ‘Enable to use’.

Fix 9: Turn Off the Porn Language Filter

The Amazon Alexa app lets you choose to allow or block songs with obscene language. So, the cause of Alexa not playing music could be a song with clear lyrics and Clear filter is on. So turn off the explicit language filter and try again.

Tap the ‘Add’ button at the bottom of the main Alexa app window.

Click on ‘Settings’.

Scroll down and tap ‘Music & Podcasts’.

Select ‘Explicit language filter’.

Turn off ‘Clear Filter’ and ‘Voice Deactivation’.

Fix 10: Update your country settings on Amazon

Alexa services are location-aware. If you are using the Alexa service in a different country than the one set in your account, this may cause problems. So if you travel often, update your country settings on Amazon.

Open your web browser. Go to the Amazon website and Sign In.

Click on the three horizontal lines in the top left corner.

Now scroll down the list and click on the country flag you see.

Click on the country name and the drop-down menu will show the countries. Select the country you are currently in.

Fix 11: Move Amazon Music to your new Country/Location

This option is again for those who travel often. If you think your country set in Amazon Music is different from your current country, change that to the current country.

Go to the Amazon Music website and sign in.

Click the settings icon and then select ‘Set up your Amazon Music’.

Scroll down to find ‘Amazon Music Account Country/Region’ and click ‘Migrate your Music account’.

Select a new country from the drop-down menu and click ‘Select’.

It will ask you to log back into your account.

Once logged in, update your address and click ‘Add address’.

Fix 12: Check your echo settings

Read more: Siri why the fire truck is red The problem with no music from Alexa could be due to outdated Echo settings. Your Echo device location, time zone, and country must match your current location for Alexa to work properly.

Open the Alexa app and tap on ‘Devices’ at the bottom.

Tap ‘Echo & Alexa’.

Now select the Echo device that doesn’t respond to music commands.

Check ‘Device Location’, ‘Time Zone’ and ‘Language’. Update them if you are in a different location or time zone.

Fix 13: Unsubscribe Echo and Subscribe Again

Another possible reason why the Echo is not playing music is that the Echo device may be unresponsive or there may be a pairing problem. You can unsubscribe your Echo from Amazon Alexa App and then re-register it to see if it solves the problem.

Open Amazon Alexa and tap on ‘Devices’.

Now select ‘Echo & Alexa’.

Tap the Echo device you’re troubleshooting.

Click ‘Unsubscribe’.

Now, reset the Echo from the Amazon Alexa app and try playing music.

Fix 14: Play on Any Other Alexa Device

To make sure your Echo device doesn’t malfunction, try playing music on any other Alexa-enabled device. This will definitely help you pinpoint your attention on the Echo device if music starts playing on another device.

Fix 15: Put your Echo device in a higher position

Your Alexa devices (such as Echo, Echo Dot, and Echo Show) work with an active internet connection. If the router and the Alexa device are in different rooms, this can lead to a weak signal and cause Alexa to become unresponsive. Here are some best practices for placing Amazon.com devices:

Always place the Amazon.com Echo on a higher position so it can receive strong Wi-Fi signal.

Do not place it near metal objects and even thick walls.

Never place it on the ground because then its reception may be affected.

Fix 16: Check the network firewall

It’s not possible but it’s still possible that router’s built-in firewall is blocking the address where Alexa is trying to play the song.

Find the IP Address to access the control panel on your router. For example, 192.168.1.1 is the address of some router.

Provide login information.

Go to settings or configuration options.

Look for the section that says ‘Port forwarding’.

Now check if these open ports are present: 123, 33434, 4070, 443, 40317, 49317, 5353.

Fix 17: Reset your mirror

If none of the above solutions don’t help, you can start with an obvious alternative by factory resetting your echo device. It will erase all your personal settings on that device. Use a paper clip to press it for a few seconds and when the light goes out and back on at the same time, it will reset. Until you see the device light ring turn orange. Reset Third and Fourth Generation Echo Devices (and onwards): Place on top of the device, press and hold the ‘Action’ button for 25-30 seconds. The bell light will now be orange, which means you can set this unit up like new. com logo design on screen Read more: Why guys leave before they commit – 17 obvious reasons and what to do (2021)

frequently asked Questions

Last, Wallx.net sent you details about the topic “Why won t my alexa play music❤️️”.Hope with useful information that the article “Why won t my alexa play music” It will help readers to be more interested in “Why won t my alexa play music [ ❤️️❤️️ ]”.

Posts “Why won t my alexa play music” posted by on 2022-04-28 01:18:09. Thank you for reading the article at wallx.net