what is the first step of effective communication

Video What is the first step of effective communication

Effective communication skills are vital to creating deep fulfilling connections in our personal and professional relationships.

I dare say that communication is the #1 most important skill needed to succeed in your career AND have loving relationships with family, friends, colleagues and clients. jargon in texts like LOL, the more we gain from real communication understanding what we really want on a deeper level. Read: What is the first step of effective communication is really listening, which is lacking.

Why do many people find communication so difficult?

Our sound-biting world is also influenced by the fact that we are not taught communication skills. The school’s curriculum doesn’t cover how to have satisfying and supportive relationships. In fact, many of us are taught through parenting and education models that our feelings and needs are not taken seriously. We learned a communication model that focuses on right or wrong where judgment is the norm rather than how to create the deeply fulfilling connections we all desire. The best model I found is Nonviolent Communication (NVC) also known as Compassionate Communication developed by Marshall Rosenberg. This model is so versatile and so effective that it has been used in families, in business situations and even to resolve conflicts between countries at war. In my opinion, communication with ourselves is at the heart of all communication. If we cannot speak kindly to ourselves, how can we speak kindly and effectively to others?

Four steps of NVC

Here are the four steps of NVC along with a fifth step to put all the parts together.Step 1: ObserveThe first component of effective communication is observing what we hear or see without blaming, judging or judging. The reason objective observation is so important is that when we supplement our opinions, our words can be heard as criticism. This is the cause of the break in connection and communication.Step 2: EmotionsThe second component of effective communication is expressing our feelings. We have been taught in our culture to express our thoughts more effectively than our feelings. As a result, many times we are not even aware of what we are really feeling, which is counterproductive to truly connecting with ourselves as well as with others. Examples of feelings are sadness, anger, frustration, fear.Step 3: DemandThe third component of effective communication is expressing our needs. So we often ignore our real needs and then become defensive and upset when they are not met. If we can get in touch with our needs and express them to both ourselves and others then our needs can be met. It’s hard to expect others to respect our needs if we don’t know what they are and we don’t respect them ourselves. Examples of common needs are self-control, love, empathy, and support. Read more: What is the king of sugarStep 4: RequestThis fourth ingredient is a step that is overlooked in a lot of conversations and leads to misunderstandings. We tend to expect both ourselves and others to know exactly what requirements will meet our basic needs. The clearer and more specific our request, the easier it will be to fulfill. A request is also best understood when it is made with clarity in positive language explaining what you DO desire and what you do NOT DO.Step 5: Put it all togetherHere’s an example of how this might play out in a real-life conversation. This simple formula developed by Marshall Rosenberg can easily be used in supportive talks as well as conversations with individuals and groups. Are you willing to _________ (required) To learn how to integrate NVC into your professional or personal life, contact Jobie Summer for private and group programs. She is also available to deliver keynote speeches and lead seminars and trainings. Visit topqa.info to learn more.Jobie Summer is a speaker, author, and coach passionate about helping individuals and couples communicate effectively so they can have deeper fulfilling relationships and make a greater impact in the workplace. work and in the world. Nonviolent Communication and Compassionate Listening, Jobie has over 18 years of experience in guiding empowered clients and establishing healthy relationships, communication and agreements. She believes that effective communication begins with compassion and connection. When Jobie was 32 years old, she sold her business as a financial advisor to AIG and dedicated her job to supporting others.

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