What Is A POTS Line Anyway?

Back in the good old days, POTS lines were all the rage. They are reliable primary phone systems used for business and communication phones. : What is a line pot? While telephony may no longer be common, you can still hear people talking about it in relation to business phone services, such as voice, fax lines, and alarm lines. Select contact information, keep reading:

  • What exactly is POTS?
  • Using POTS for business: What you need to know
  • POTS vs VoIP UCaaS (Why Dash?)

But first…

What is POTS (plain old telephone service)?

Contents

Simply put, POTS (also sometimes called PSTN, or public switched telephone network) stands for simple old phone serviceand is what people know as their traditional landline system, it’s basically an analog voice transmission system installed with copper wire. These wires provide power and connect to the supplier’s switching system. Before VoIP started to boom, POTS was known as a regular phone line that people used.

Using POTS for business: What you need to know

Most businesses are gradually moving away from POTS to use VoIP phones because it is more cost-effective, remote-friendly, and scalable. First, price is not necessarily determined by the size of your business currently, but by the size you are planning for it. above. (You don’t have this problem with UCaaS/cloud phone systems/VoIP.) And then you have to think about those “extras” (not really extra as they are often needed) to add. into a similar device with existing phone systems like group calling, queuing, and call waiting — and all of this can drive up the price even more. And then there’s international calling (again, usually cheaper with VoIP)… Basically, if your business has international aspirations (or already has international teammates or customers), a system Traditional phone systems are probably not the most cost-effective for you. ️ Do you know? Dialpad’s unified communications platform not only allows you to unify your business communications — it gives you one phone, messaging, video conferencing, and more — you can cut back, too. significant cost and setup time. If you are still using an analog phone system… check.

POTS vs VoIP UCaaS

Although POTS is still used in some older businesses, it is becoming more and more common for organizations to choose IP phone systems and VoIP. but also includes other communication channels within an application or software. (Hence, “unified” communications.) If useful, VoIP is the technology that connects you to someone — many people think that old-fashioned PBX phones and VoIP are mutually exclusive, but they are not. . (That’s also why you see some PBX phones calling themselves “cloud PBX” or “virtual PBX”, which can be confusing if you think that PBX and VoIP are two types of systems. completely different, proprietary phone system.) VoIP is the next evolution of POTS and UCaaS is the next evolution of VoIP.Read more: What the hell are those upstairs even doing Now Now, let’s see how POTS and VoIP compare in terms of benefits and costs. (Honestly, it’s not a lot of competition.)

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Connect: Winner = VoIP ✅

In addition to the fact that VoIP only requires a stable internet connection to set up and use, it is also a better choice for businesses that need to bring their remote or distributed teams closer together. Just a simple connection around the world, over the Internet. (Technically, you’re still vulnerable to power outages, but that should pretty much affect whatever phone system you’re using.)

Scalability: Winner = VoIP ✅

Another great thing about VoIP is its scalability. You can easily add users — and remove users — and make changes to your account. And often, you can do all of that on your own in the online admin portal, without having to call your telecom company or technician to help you. For example, this is how it looks in Numeric Keypad. You can add new users when hiring employees, manage their phone numbers and business extensions, etc.This is a far cry from POTS, which is generally a “keep adding” system. Once you’ve bought that hardware, you keep it. You can continue to add capacity, but it is much harder (and sometimes impossible) to scale up and down dynamically as you would with a cloud-based system.

Valuation: Winner = VoIP ✅

With POTS, the price is not just the price on the price tag. There are setup and installation fees, fees for adding features (like call recording), future phone lines, etc. If you plan to expand or hire more people soon, you may find POTS expensive. a bit more than cloud-based phone system. With VoIP or UCaas, you usually pay on a subscription basis, which means you can cancel or downgrade any time you want to shut down or downsize. don’t just have to worry about paying (or doing any work) for regular updates. features quarterly — or even monthly or weekly depending on who you’re with.

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Frequently asked questions about POTS

How does the POTS line work?

Although the mechanics of POTS have been restarted over the years, the way copper or similar lines work has mostly remained the same. Allows calls to connect automatically. Here is a more detailed step-by-step breakdown:

  • You dial a phone number and speak into a hand-held device, and the phone lines convert the sound waves into electrical signals, which ultimately transmits these signals to a drop cable connected to a terminal. individual.
  • These electrical signals are then ready for transmission to the main telephone company office via overhead cables.
  • Automated switches in the main office decode electrical signals, determining their final destination.
  • The electrical signals are then sent to one of two locations depending on where the call is being routed. Some signals are routed to the parallel office while others are routed directly to the central office closer to the call destination.
  • Read more: What happens if you roll over with a permit The switches in the main office decode any incoming electrical signals, routing calls to designated terminals.
  • The calls will eventually go to local lines and connect to the network of any specified destination.
  • Cell phones convert electrical signals into sound waves (this is what allows us to hear voices on the other side of the phone!)
  • What is “Channel Switching” and how did it evolve?

    Back in the early days, circuit switching was done manually by someone working in the central office of the switchboard, their job was to plug the copper lines into a patch panel in the switchboard, making the call connected and exchanged between two parties. . If more than one exchanger is needed, an extra pair of hands is brought on board to plug the caller and receiver copper lines into the same exchange wire, also known as a trunk. , long distance calls are often expensive. Essentially, the farther the call, the longer the copper wire has to be – this is what leads to additional costs. The first update to the manual circuit switch was the Strowger Switch, invented in 1891. It was replaced by the invention of the crossbar, touted as more reliable and efficient. , a type of heavy machine that was not cost-effective, and was eventually phased out and replaced by transistors and modems.

    What are transistors and modems?

    The transistor was invented in the forties, and is essentially a device that generates an electrical signal to a telephone line. The modern phone lines we use today all stemmed from the invention of that transistor, but now instead carry the signal through packet-based technology. —But they use an underlying network to transmit data. Soon after transistors started entering the public market, modems were introduced to help people transition to a more digital phone network without having to completely overhaul their existing phone system. modems include:1. Digital Subscriber Line (DSL)Popular among smaller businesses for its ability to accommodate a large bandwidth, DSL is used to transmit digital data over telephone lines. DSL is automatically linked to the transceivers in your computer, allowing you to connect to the local network of any internet service provider (ISP) of your choice, which will connect to the internet .2. Integrated Services Digital Network (ISDN)Similar to DSL, ISDN is also used to transmit digital data over telephone lines using copper wire, but unlike its counterpart, it can transmit data and voice over a copper line instead. because of the use of multiple lines. You must dial in to establish an internet connection, and pricing is usually determined by how long transmission takes. Many businesses tend to favor ISDN over a traditional analog phone system because it’s often faster and more efficient — it’s also known for providing higher quality calls. In addition, businesses using ISDN over DSL will have access to a range of additional features such as music hold, call forwarding, caller ID, and voicemail.

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    Are you thinking of using a POTS line? UCaaS might be a better choice

    Whether you’re paying your phone company too much right now or need a more globally scalable way to manage your business communications, a unified communications solution will likely be the way to go. suitable path. There are too many limitations with POTS, especially for businesses that don’t want to spend a group of people just managing a phone system. Read more: What does jury duty mean.

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